Frequently Asked Questions
1. What kinds of payment method can I use？
3 Little Pigs Baby Shop supports payment from Visa / Master (For international customers) and Payme / FPS (For Hong Kong customers)
2. Where is 3 Little Pigs Baby located? Can I make face to face appointment with your staff?
Our shop located in 1/F, No.206 Tai Po Tau Shui Wai, Tai Po, Hong Kong. Customer can make appointment with us to visit our shops in order to discuss the personalized designs as well as get a real touch to our fabrics.
Please contact / WhatsApp us: +852 6514 7409 or Click here
Opening hours：Mon to Fri 12:00noon - 6:00pm / Sat to Sun 11:00am - 6:00pm
3. What is the delivery method? Any free shipping offered in the shop?
For Hong Kong customers (local),
Free local delivery via Hong Kong Post for purchasing over $150 HKD
Free SF express / Shipany for purchasing over $300 HKD
If purchasing less than $300 HKD, our shop will charge $30 HKD (SF express)
- Shipany (Former King Kong Express)
- Hong Kong Post
- SF Express
For United Kingdom / United States / Australia,
Free delivery via Hong Kong Post for purchasing over £100 / US$100 / A$140
If purchasing less than £100 / US$100 / A$140 , our shop will charge £15 / US$15 / A$20 for delivery charges.
Tracking no. will be provided by Hong Kong Post. Delivery time will be around 7 to 14 days via air freight.
Click here for details (Hong Kong Post e-Express)
4. How can I select Fabric / Embroidered Names / Special Request in the shop?
Please write your fabric selection / names / special requests in the remarks. Alternatively, you can email / whatsapp / facebook messenger / Instagram DM us with your order no. to make your requests.
e.g. If customer would like to order the following baby bibs:-
You may write your requests in remarks:
Baby bibs fabric selection: J16
Embroidered Name: Hei Yu
Style: Egg shape
5. How can I get discount code?
Discount code can be obtained in：
- 3 Little Pigs Baby Shop Facebook 及 Instagram
- Contact us thru WhatsApp +852 6514 7409 或 click here
Enter the discount code in payment page and discount will be automatically applied to your shopping cart. Please contact us if you asking for discount with bulk purchase
6. How can I contact with 3 Little Pigs Baby Shop？
We can be contacted by：
- 3 Little Pigs Baby Shop Email: email@example.com
- Signal / Whatsapp: +852 6514 7409 或 click here
- Facebook Page：Facebook
- Instagram Page：Instagram
7. What should I do if we found problem with the product？Can I ask for refund?
3 Little Pigs Baby Shop will send customer photo before packing and delivery. We will check the product carefully on each items to guarantee customer satisfaction. As our baby products are personalized and health concerns, we are apologized that no refund will be made.