Frequently Asked Questions
1. What kinds of payment method can I use？
3 Little Pigs Baby Shop supports payment from Visa / Master / American Express.
2. Where is 3 Little Pigs Baby located?
3 Little Pigs Baby Store had moved to the UK, all products are now manufactured and shipped from the UK. Our product will continue to ship to Hong Kong, UK, US and Australia via Royal Mail. Prior to shipping, customers will be contacted to confirm the products, and a tracking code and delivery signature (Tracked and Signed) will be provided after shipment to ensure that customers receive their products.
Please contact / WhatsApp us: +852 6514 7409 or Click here
3. What is the delivery method? Any free shipping offered in the shop?
All products will be shipped via Royal Mail Tracked and Signed. After shipment, a tracking code and delivery signature will be provided.
Air freight to Hong Kong:
For orders over $500, the entire order will be shipped to Hong Kong free of charge. For orders under $500, an additional fee of $100 will be charged.
Domestic regular mail - Within the UK:
For orders over £50, the entire order will be shipped within the UK free of charge. For orders under £50, an additional fee of £5 will be charged.
We also offer air freight services to the United States and Australia. Orders over USD 100 / AUD 150 will be shipped free of charge.
4. How can I select Fabric / Embroidered Names / Special Request in the shop?
Please write your fabric selection / names / special requests in the remarks. Alternatively, you can email / whatsapp / facebook messenger / Instagram DM us with your order no. to make your requests.
e.g. If customer would like to order the following baby bibs:-
You may write your requests in remarks:
Baby bibs fabric selection: J16
Embroidered Name: Hei Yu
Style: Egg shape
5. How can I get discount code?
Discount code can be obtained in：
Enter the discount code in payment page and discount will be automatically applied to your shopping cart. Please contact us if you asking for discount with bulk purchase
6. How can I contact with 3 Little Pigs Baby Shop？
We can be contacted by：
- 3 Little Pigs Baby Shop Email: email@example.com
- Signal / Whatsapp: +852 6514 7409 or click here
- Facebook Page：Facebook
- Instagram Page：Instagram
7. What should I do if we found problem with the product？Can I ask for refund?
3 Little Pigs Baby Shop will send customer photo before packing and delivery. We will check the product carefully on each items to guarantee customer satisfaction. As our baby products are personalized and health concerns, we are apologized that no refund will be made.